员工是每个公司最重要的资产,然而当今的许多办公室并非为支持其需求和活动而设计的。Herman Miller的Living Office则提供了一种全新的办公空间,它是在对员工、其工作及其成功完成工作所需的工具进行调查了解的基础之上设计的。
这里是剃须产品初创公司Harry’s总部的某个星期四的上午11点,人们似乎在埋头工作。一群产品设计师正在一个完全封闭的大型会计室中勾画自己的设计想法。客户服务代表们正坐在一连串的长凳上用耳麦进行交谈。在附近的一个工作站分组中,两名平面设计人员聚集在一张桌子前,讨论着网站的概念。当他们当中的一个人的电话响起时,她便会坐到附近的休息区的沙发上。
尽管这个自然采光、砖墙建筑、面积达2415平方米的办公室是一个开放式的办公空间,但是人员的交谈声、打字声和走动并不会让人分散注意力。周围的杂音带给人们一种令人愉快、使人充满活力的工作背景,与以往的办公室形成了鲜明的对比:面积279平方米的鸽笼,讲话声音显得如此响亮,人们不得不跑到楼梯间去接听电话。
Harry’s聘请布鲁克林建筑公司Studio Tractor和家具经销商WB Wood与Herman Miller合作,在实现其他重要目标的同时,创建将减少办公室分心因素的Living Office。建立在对人们及其工作进行了解的调查研究基础之上的Living Office似乎是Harry’s自然而然的解决方案。我们的第一期工作是继项目启动后开始Living Office Discovery ProcessSM,即帮助各公司确定其提供的产品/服务、其地位及其员工所从事的工作,并将这些深入了解应用到其办公空间的设计之中。此图文揭示了这样一个结果:高性能的Living Office拥有各种设置,可为Harry’s团队的各种活动提供支持,并且可在其团队人员增加时轻松进行调整,是员工可以轻松自然地一起工作、帮助公司取得成功的场所。
![Top: Executives meet with investors and other important guests in this formal Meeting Space. Left: At Harry's, you'll often find co-founder Jeff Radar in the office, chatting with colleagues. Right: Executives sit at a long bench near the entrance, so they are open and accessible to all. Top: Executives meet with investors and other important guests in this formal Meeting Space. Left: At Harry's, you'll often find co-founder Jeff Radar in the office, chatting with colleagues. Right: Executives sit at a long bench near the entrance, so they are open and accessible to all.](/content/dam/hmicom/page_assets/stories/why_magazine/a_cut_above/it_why_a_cut_above_01.jpg.rendition.992.992.jpg)
更正式的欢迎
随着业务的进展,Harry’s经常要接待一些客人,包括潜在的员工、记者乃至投资商。在以往的办公空间里,到处都是来宾和工作人员,没有地方招待,甚至没有地方与投资商私下交谈,显得公司的工作方式非常不正规。但在开发过程中,Harry’s的员工一致表示想要更为正式一些。不是要拘泥于正规的方式,而是要更好地进行组织,更细致地进行准备,在接到通知后立即准备好接待工作。
新型办公室接待区旁高雅的会议室就可以帮助他们做好这项工作。这里采用Eames Aluminum Group铸铝座椅、一个大显示器和白板以及与上一个会议室不同的一直到顶的玻璃围墙,是Harry’s的高管可以自豪地会见投资商与重要客人的地方。高管团队坐在附近的AGL桌前。团队要求他们坐在靠近办公室前部的开放空间里,以鼓励人们停下来简短商谈项目或其本周计划。新型办公室的设计以此方式沿袭Harry’s早期杰出文化的非正式感,同时对为保持快速增长而更好进行规划的活动提供支持。
![Top: When colleagues need to have longer discussions that might distract others, they move to a casual seating area away from the main workspace. Left: Products grace the walls of the main corridor, making a bold visual impression on passersby. Right: When phone calls or projects require privacy and focus, people relocate to meeting rooms, which are designated for quiet activities. Top: When colleagues need to have longer discussions that might distract others, they move to a casual seating area away from the main workspace. Left: Products grace the walls of the main corridor, making a bold visual impression on passersby. Right: When phone calls or projects require privacy and focus, people relocate to meeting rooms, which are designated for quiet activities.](/content/dam/hmicom/page_assets/stories/why_magazine/a_cut_above/it_why_a_cut_above_02.jpg.rendition.992.992.jpg)
专心合作
员工间的轻松合作在Harry’s的快速成长中始终发挥着重要作用。在以前的办公室,商谈工作时其他人付出的代价是:注意力被分散。现在,当主工作区中简短的交谈变成长时间的讨论时,同事便可来到布置有Public Office Landscape桌椅的区域,这些设施是fuseproject专门设计用于营造临时团队工作环境的。可用屏风将该区域与办公室的其他区域分隔开,所以团队可在一起工作而不致分散他人的注意力。当个人接听私人电话、处理复杂的设计问题需要进行更深层次的思考时,人们可以在几个小型封闭式会议室的其中一个里工作。
Harry’s品牌的展示区内摆放着色彩鲜艳的剃刀、剃须膏和洗液,其间用一组照片将不同物品连接起来。它们还让每个人想起公司的宗旨:以公平的价格提供最好的剃刀。
![Harry's café is a casual setting where people connect and share ideas over lunch. Harry's café is a casual setting where people connect and share ideas over lunch.](/content/dam/hmicom/page_assets/stories/why_magazine/a_cut_above/it_why_a_cut_above_03.jpg.rendition.480.480.jpg)
![Top: In this Hive, people can easily transition between individual work and quick chats with colleagues. Left:The moment visitors enter Harry’s reception area, they are greeted with expressions of Harry’s brand. Right: Expressions of the brand are woven throughout the space, including furnishings finished in the blue of Harry’s logo. Top: In this Hive, people can easily transition between individual work and quick chats with colleagues. Left:The moment visitors enter Harry’s reception area, they are greeted with expressions of Harry’s brand. Right: Expressions of the brand are woven throughout the space, including furnishings finished in the blue of Harry’s logo.](/content/dam/hmicom/page_assets/stories/why_magazine/a_cut_above/it_why_a_cut_above_04.jpg.rendition.992.992.jpg)
文化俱乐部
Harry’s的独特文化从一开始起便吸引并留住了顶级人才。所以,除了提供更多的接待和工作空间,新的办公室还让来访者和员工想起他们共同追求的价值和目标。在由一组Layout Studio长椅和SAYL座椅组成的Hive环境中工作的产品开发和数字团队能够在单独工作与和同事简短商谈之间轻松转换,使之了解大局。在数字团队的工作区中,设有一个映射Harry’s网站上的实时数据的显示器,使该团队可随时了解哪些部分工作正常,哪些不正常,以便他们实时进行调整。除了这些大型设计选择,还有诸多较小的细节,比如桌腿、沙发织物及墙壁装饰所采用的Harry’s徽标中的流行蓝,使Harry’s的品牌在这个空间里活灵活现。
![This Meeting Space is outfitted with everything people need to share ideas with colleagues both present and remote. This Meeting Space is outfitted with everything people need to share ideas with colleagues both present and remote.](/content/dam/hmicom/page_assets/stories/why_magazine/a_cut_above/it_why_a_cut_above_05.jpg.rendition.480.480.jpg)
![Top: In this Clubhouse, people can easily gather around a workstation to discuss a project. Left: When conversations at the desk become longer discussions, people move to a Cove so they can meet without distracting others. Right: Height-adjustable work surfaces encourage healthy transitions between sitting and standing throughout the day. Top: In this Clubhouse, people can easily gather around a workstation to discuss a project. Left: When conversations at the desk become longer discussions, people move to a Cove so they can meet without distracting others. Right: Height-adjustable work surfaces encourage healthy transitions between sitting and standing throughout the day.](/content/dam/hmicom/page_assets/stories/why_magazine/a_cut_above/it_why_a_cut_above_06.jpg.rendition.992.992.jpg)
近在咫尺
当人们很容易进行交谈时,就能轻松保持联系、分享想法和解决问题。而且因为开发过程表明创新是Harry’s的首要优先考虑因素,所以其新办公室有许多地方可供人们聚在一起(而不仅仅是需要预约的房间)。在这个叫做Clubhouse的工作区中,平面设计团队的成员可舒适地聚集在曲线形Locale工作台前共享屏幕和讨论新活动。所有工作台的高度都可以进行调整,便于人们在一天当中变换其工作姿势。如果少数几个团队成员想离开工作区在没有技术干扰的情况下进行随意交谈,则可移步到附近配备有Eames模压成型座椅和舒适的沙发的Cove。
资产累积
从打动准雇员和投资商到促进员工实现更高的生产率,再到提升其品牌,Harry’s的新办公空间是非常有价值的资产,可以帮助他们以难以衡量的方式成长,但不是不可能,事实如此。请尽早返回查看Herman Miller的调研团队如何与Harry’s的团队合作证实Living Office(灵动办公室)对其人员和业务产生的影响。