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If you receive a product that is damaged or a product is lost or never arrives, you should contact us right away. Our customer service team will facilitate a replacement and file any needed freight claims with our carriers. Email hmstore@hermanmiller.com.
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Herman Miller has a program called Inside Access to help support employers as they enable remote workforces. If your company isn’t currently offering a program to employees at this time, please reach out to our customer service team to inquire about options for your organization to become part of Inside Access.
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Yes! The discount code applies to all eligible products in your order. Eligible products are shown on the program landing page.
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As part of the Inside Access program, you will receive free shipping on your order. Many of our items ship fully assembled via FedEx Ground. For items that are too large or may require assembly, the available shipping options will show at checkout based on the product(s) you’re purchasing. For more information about our shipping and delivery options, please visit the Shipping and Delivery Page on our website for additional information. The shipping fees will not be applied to your order unless you choose to upgrade the shipping option.
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Many questions can be answered here or our customer service team is happy to assist you through email at hmstore@hermanmiller.com.