Where should orders be sent?
Orders should be sent to
Herman Miller, Inc. c/o participating dealer at the dealer address
or
Herman Miller, Inc.
855 East Main Ave.
Zeeland, Michigan 49464
Attention--Government Customer Care
Does Herman Miller accept orders for overseas destinations?
Yes. Orders are sold using the current domestic schedules except for Europe. However, freight is only paid for within the 48 contiguous states. Ocean freight is the responsibility of the government. Orders for Europe are covered under our contract under SIN 711-98 and are shipped FOB destination within Europe from Herman Miller Ltd., Bath, England. Please e-mail governmentsales_europe for more information.
Can I get products on an expedited basis?
Yes. Select products are available on an expedited basis. Please contact your participating dealer.
How does Herman Miller's open market program work?
Herman Miller accepts non-contract (open market) orders at competitive pricing. Please contact the Government Sales Manager for your area or e-mail Jim VanderKodde.
What are the current lease rates?
Please e-mail Jim VanderKodde.
What do I do when my order exceeds the maximum order specified in the contract?
Per FAR 8-404, agencies are no longer obligated to engage in a formal "re-quote" process. An agency is free to negotiate a competitive price directly with Herman Miller. Please contact the Government Sales Manager for your area.
Where can I get a current catalog?
Please direct your inquiry to 1-800-851-1196.
What is the Industrial Funding Fee?
The Industrial Funding Fee is an administrative fee Herman Miller, Inc., is required to remit to the General Services Administration quarterly to cover the costs of administering the federal supply schedule program.
Is Herman Miller a large business or small?
Herman Miller is a large business.
What is Herman Miller's policy on purchase order modifications?
Herman Miller, Inc., requires a modification to correct any order deficiencies. The modification can be a formal notification (SF30) or any signed document acceptable within agency guidelines.
Does Herman Miller accept faxed orders?
Yes. The fax number is 616-654-5749.
What is Herman Miller's contract lead times and what are the current Lead times?
Contract lead times are 90 days ARO for all products except products covered under SIN 711-98 (International Europe) which are 90-120 days ARO. However, current lead times vary. Please contact your Government Sales Manager, or GSA order entry for current lead times.
What is Herman Miller's Federal ID Number?
Herman Miller's Federal ID Number is 38-0837640.
What is Herman Miller's Commercial and Government Entity Code (CAGE)?
Herman Miller's CAGE code: 40636.
What is Herman Miller's DUNS Number?
Herman Miller's DUNS Number: 00-601-2801.
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